Evegen Biotech

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Product FAQ

We collect some FAQs to help you know better about our company, our capabilities, our products and services.

Which types of rapid test kits are compatible with the VETSEE G2 Dry Immunoassay Analyzer?

Currently, the analyzer is compatible with over 100+ rapid test kits for pets, large animals, and exotic pets, covering a wide range of testing items such as infectious diseases, inflammation, and hormone levels

Can the test reports generated by the VETSEE G2 Dry Immunoassay Analyzer be directly used for clinical diagnosis?

The VETSEE G2 Analyzer is developed based on rapid test kit that utilize the immunochromatography principle. These rapid test strips can only serve as reference evidence for pet disease detection; a definitive diagnosis must be made in combination with comprehensive clinical evaluations.

Is the maintenance cost of the VETSEE G2 Dry Immunoassay Analyzer high?

The instrument is designed for easy daily maintenance. Just perform regular cleaning and calibration according to the user manual, and the maintenance cost is relatively low.

Is installation and debugging service provided after purchasing the VETSEE G2 Dry Immunoassay Analyzer?

Yes, we provide professional installation and debugging services, as well as basic operation training for the operators.

Is technical support provided after purchasing the products?

We offer comprehensive technical support, including pre - sales consultation, after - sales problem - solving, and technical fault handling.

Does the VETSEE G2 Dry Immunoassay Analyzer support software upgrades?

Yes, we regularly release software upgrade packages to enhance the instrument's functions and testing performance. Users can download and update for free.
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